100% SATISFACTION GUARANTEED

Love it or return it within 30 days for a refund or exchange!

 USA ORDERS

✔ FREE Shipping on orders of $150+ USD
✔ Arrives within 5-7 business days* (express option available)
✔ FREE Returns within 30 days of delivery
FREE Exchanges within 30 days of delivery

 CANADA ORDERS

✔ FREE Shipping on orders of $250+ USD
✔ Arrives within 7-10 business days* (express option available)
✔ Easy Returns within 30 days of delivery**
Easy Exchanges within 30 days of delivery**

REST OF THE WORLD

✔ Standard shipping within 1-3 weeks* (express delivery available)
✔ Easy Returns within 30 days**
✔ Easy Exchanges within 30 days of delivery**

 

* Typical arrival times based on USPS standard shipping rates.
** Customers outside of USA are responsible for return shipping fees.

PLEASE NOTE: International customers are responsible for any import charges or duty fees applied by their country's customs regulations. For more information, click here.

How to Return or Exchange

We offer free returns & exchanges* for merchandise returned in brand new, resellable condition.

  • Items must be unworn, unwashed, and unused with original tags still attached.
  • For jewelry purchases, all original packaging (including boxes & pouches) must be returned.
  • Items must be returned within 30 days of delivery to be eligible for refunds or exchanges.

Please note that any items sent back to Aria Lattner that do not meet our quality control standards may not be eligible for returns or exchanges.

* At this time, we are unable to provide prepaid return labels for orders returned from outside of the United States. International customers are responsible for all shipping costs to and from our facility.


For USA Orders:

If the above guidelines have been met, please click here to initiate your return or exchange request. Once your information is confirmed, you will receive a prepaid shipping label to print at home & attach to your return package.

For International Orders:

Ship your item(s) back to our address below, using your own carrier. We recommend that you use a tracked service and keep your return tracking number for reference.

ARIA LATTNER
13612 BULLICK HOLLOW RD.
AUSTIN, TX 78726

International customers requesting an item exchange will be responsible for any additional shipping costs from our facility.

For all Returns & Exchanges:

Please allow up to 14 business days for your return package to be quality-checked & processed once it arrives at our facility. Customers will be notified via email once their return has been processed and their refund or exchange request has been initiated.